How Just Culture and Personal Goals Moderate the Positive Relation between Commercial Pilots’ Safety Citizenship Behavior and Voluntary Incident Reporting

Flight safety is consistently influenced by pilots’ self-inflicted incidents in routine flight operations. For airlines, reports on these are essential input to learn from (LFI) and for various management processes. This paper aims explain the voluntary reporting behavior of an occupational perspective. We investigate how relation between citizenship (SCB) moderated fear, shame, goals, goal-striving when reporting, as well influence a just culture decision report incidents. In total, 202 German commercial pilots participated online survey. The results showed that can be considered specific form self-intentional SCB, but should differentiated into subtypes depending pilot’s unsafe acts (errors or violations) caused incident. Reporting behavior-specific motivational factors different behavior: Just positive SCB reported violations. Moreover, subtype behavior, was types goals pilots. No moderating effects fear shame could demonstrated. Our findings highlight value encouraging goal-oriented context LFI management.